Your communications preference.
ADD International is committed to protecting your personal data.
We believe that donors who give a recurring gift to ADD International, those who have given a one-off gift within the last 24 months, or those who have pledged to leave us a gift in their Will, have a legitimate interest in hearing from us, and therefore we do not need explicit permission from them to contact them via post.
You can contact us any time to let us know if you no longer wish to hear from us.
Our promise to you.
At ADD International we want to be completely transparent about why we need the personal details we request when you support us and how we will use them.
Our Supporter Promise
- We love having you as part of ADD International, that’s why we cherish your details and keep them safe.
- We will not sell, trade or rent your personal contact details to any organisation.
- We put your donations to work for disabled people as quickly as we can, and we tell you about the impact your gift will have.
- Our website is a safe environment.
If you are concerned about anything you’ve heard lately or want to change how you hear from us, please don’t hesitate to contact us or fill in the communication preferences form above.
How we collect your data.
We subscribe to the best practice guidelines of the DMA Email Marketing Council. Action on Disability and Development is registered with the Information Commissioner’s Office (ICO) and the Fundraising Regulator, and subscribes fully to:
- The General Data Protection Regulation (GDPR) (2018)
- The E-communications Act (2003)
- The Charities Act (2016)
We will never intentionally misuse or allow others to misuse any personal data it collects or holds.
Where you have agreed to receive email or text message marketing communications from us, we may provide your email address or mobile phone number in an encrypted format to social media companies, such as Facebook, Instagram, Twitter or YouTube, or to digital advertising networks that are providing services to us. They will not use your details to email or phone you directly but they may use your details to display our advertising to you on those social media platforms and other websites, as well as identifying audiences with interests similar to yours. You can opt out of your data being used to display advertising to you by contacting Supporter Care. However, this will not prevent our advertisements being shown to you on a randomised basis or based on cookie data and may mean that you stop receiving marketing communications from us more generally.
We enter into contracts with all of these service providers that require them to comply with data protection laws and to ensure that they have appropriate controls in place to protect the security of your information.
How we use your data.
We use your postal address to send you a receipt and thank you for your donation(s). We will send you information on how you are helping to power the disability movement by post if we have your permission to do so if we believe these is a legitimate interest to do so*.
We use your telephone number to provide information, including fundraising, if we have consent from you to do so. We will not contact you by telephone if you are registered on the Telephone Preferential Service (TPS) unless we have a specific opt-in from you for us to contact you by telephone.
We will not use your number to send SMS.
We only send you our email communications, including our e-newsletter and event invitations, if you have given us your consent. You can unsubscribe to our emails at any time, by using the ‘unsubscribe’ link at the top of all our e-newsletters, or by getting in touch.
*We believe that donors who give a recurring gift to ADD International, those who have given a one-off gift within the last 24 months, or those who have pledged to leave us a gift in their Will, have a legitimate interest in hearing from us, and therefore we do not need explicit permission from them to contact them via post.
If you agree to receive, or sign up for, further information from ADD International, you will be offered an opportunity to opt-out from that communication at all points of contact. If you register to opt-out of email, telephone or postal communications using the Fundraising Preference Service we will no longer contact you through these methods. However, we may still contact you by post or telephone for administrative purposes, such as checking bank details or confirming your Gift Aid status.
Action on Disability and Development will not sell, trade or rent your personal contact details to any organisation.
We do use third-party financial institutions to process our donations. They receive the card number and other personal information only to verify and process transactions securely. We also use a third-party to carry out our telemarketing campaigns, who receive information on supporters who have agreed to be contacted by telephone. We will not contact you by telephone if you are registered on the Telephone Preference Service (TPS) unless we have a specific opt-in from you for us to contact you by telephone.
We have historically used third-party agencies to help us keep our database up to date and ensure our fundraising communications are as relevant as possible.
We do not allow for any third parties to sell, trade or rent this data or use it for anything other than what they are contracted to do, or store the data over a long-term period.
We will only screen (including wealth screening) the data of supporters who have given us their explicit permission to do so. Research has played a key role in successful and ethical fundraising for decades. We carry out research using publicly available information which allows our fundraising team to communicate with our supporters in an individual, engaging and tailored way. As a result, we can send our supporters information which falls in line with their interests and priorities, and reduce the amount of unwanted or irrelevant communications sent to our donors.
- Access to your personal information
- Objection to processing of your personal information
- Objection to automated decision-making and profiling
- Restriction of processing of your personal information
- Your personal data portability
- Rectification of your personal information
- Erasure of your personal information
If you make a request relating to any of your rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations.
Get in touch.
We strive to be transparent and open and of course we couldn’t carry out our vital work without the financial backing of our supporters. If you wish to discuss any of this further, please do not hesitate to get in touch or fill in the form at the top of this page to update your communication preferences.
Updated June 2021.